January 2013 For Pets Sake FYI
Published: January 10, 2013
What’s inside this issue:
- Happy New Year!
- Feline Dental Cleaning Announcement
- Results of AAHA Client Satisfaction
- Dr. Bob Esplin and SylvaniaVET
- SylvaniaVET Coffee Mugs and Ball Caps
- Puppy Obedience and Development Classes
- WTVG 13 and SylvaniaVET
- SylvaniaVET’s Two Main Phrases
- Dr. Bob’s Granddaughter’s Hamster Story
- Cancer Pets Food for Survival
- 24/7 Care
- Rat Poison Toxicity
- Cushings Disease
- Cavalier King Charles Owners
- Zumba Classes
- Cat Visit Annual Seminar
- Lara Joseph, Avian Behavior Expert
- Irritating Ice-Melting Salt
- Toledo City Ads
- Dr. Bob’s Podcast
- Refer your Friends and Family!
HAPPY NEW YEAR
and what better way to start of the month than an adopt-a-thon. Sunday, January 13 from 12 – 3 PM several area rescues will have dogs, cats, puppies and kittens looking for forever homes. If you are ready to add a new pet to your home this is a great time to do so. Waiting until the excitement and stress of the holidays to get your new addition is a smart move. We hope so see you in our learning center 1-13-2013. We hold adopt-a-thons on the odd numbered months.
AMERICAN ASSOCIATION OF FELINE PRACTITIONERS, AAFP
has awarded SylvaniaVET silver status as a Cat Friendly Practice, CFP. We are the only regional veterinary practice with the Cat Friendly designation. We already meet the highest standards of the profession with our accredited membership in the American Animal Hospital Association, AAHA so it only made sense that we apply for Cat Friendly Practice recognition and certification. The CFP means that we do much more than non- CFP practices to make every cats visit less stressful and more productive. There are many cat exclusive practices that cannot meet the criterion to be a Cat Friendly Practice. Within the next two months we will make the one change necessary to be awarded a GOLD certified Cat friendly practice. To learn more about CFP you may go to www.catvets.com.
ALL CATS HAVING DENTAL CLEANINGS WILL NOW HAVE FULL DENTAL RADIOGRAPHS TAKEN PRIOR TO THE PROCEDURE.
This one Cat Friendly Practice requirement was the only deficiency in our application for Gold certification. We have taken the last eight months to research the importance of full mouth dental x-rays for every cat procedure. Previously we made clinical decisions based on our oral evaluation of each patient’s teeth. What we have learned is that many cats have pathology in their mouth that cannot be found without dental x-rays. Our digital dental x-ray capability makes this procedure reasonable and valuable.
THE RESULTS OF THE AAHA CLIENT SATISFACTION SURVEY ARE IN AND
we will be acting on many of the comments and constructive criticisms that were made. We would like to thank all clients that took time to fill out the survey. We will make client surveys a more regular part of our efforts to meet or exceed your expectations of veterinary care at SylvaniaVET. Should you ever have a comment please do not wait for a formal survey feel free to send a comment to firstname.lastname@example.org. There will also be a gold standards committee page on the sylvaniavet.com web site.
DR BOB IS VERY INVOLVED IN A VARIETY OF AREA ACTIVITIES BUT HIS FULL-TIME COMMITMENT TO SYLVANIAVET IS HIS NUMBER ONE PRIORITY.
Even after being in practice for 42 years, his enthusiasm for clients and quality thorough patient care has never wavered. He works more scheduled hours than any hospital employee. His desire to get the full history on a case, do a complete and thorough exam, develops a reasonable treatment plan and of course smooze with clients old and new, can put him behind. We do our best to keep him on task and on time but are not always successful. Whether a visit takes 10 minutes or 30 minutes he is always trying to bring the best bed side manner, patient and client care to each visit. Of course Dr. Bob has instilled this approach in all his associates. Everyone is committed to the highest quality care with every visit. “Should any of us ever fall short of your pet care expectations we want to know it”, is Dr. Bob’s expectation.
SYLVANIAVET COFFEE MUGS AND BALL CAPS
are now on sale in the retail space. The proceeds of these sales are donated to the Memories Live on Animal Foundation.
OBEDIENCE AND PUPPY DEVELOPMENT CLASSES ARE SCHEDULED TO RESUME THIS MONTH.
Saturday, January 5th and Tuesday January 15th will begin the new series of classes held in the SylvaniaVET learning center. Call 419-885-4421 to learn more about our Pawsative training classes. Our trainer, Doug Ritter has 3 decades of training experience. There is no dog that cannot benefit from attending a class. We would like to get a feel for anyone that would like us to hold therapy dog training classes. E-mail your interest to email@example.com.
WE EXPECT TO BECOME PART OF TV 13 WTVG’S GET CONNECTED WITH AREA PROFESSIONALS WEB SITE EARLY THIS MONTH.
We are very excited to have been asked to be part of the select 13 area pros that Get Connected highlights. A great three minute video about SylvaniaVET was produced and can be viewed on line. The video highlights what makes us the best veterinary practice in our region. We encourage you to go to www.13abc.com and click the GET CONNECTED ICON.
TWO PHRASES ABOUT SYLVANIAVET TELL YOU A GREAT DEAL ABOUT WHAT WE TRY TO BRING TO PETS AND THEIR FAMILIES.
“Your pet is never alone at SylvaniaVET” is the first phrase that should give you great confidence in who you chose to care for dog, cat, bird or exotic pet. The second phrase that tells you everything you need to know is “we are your pet’s full-time doctor”. This means we are available more than 65 hours each week for regular appointments. It also means that we are available 24/7/365 FOR EMERGENCY CARE. Unlike the emergency clinic we do not charge inflated fees for our emergency service. The only difference in our fees between daytime and after hours is a $65 after- hour’s access fee we charge. We have reviewed comparative fees between us and other emergency facilities and found our fees to be 40-50% lower. We know you know to call us if you have an after- hours emergency but please tell your friends.
DR BOB’S GRANDAUGHTER RECEIVED A HAMSTER FOR HER NINTH BIRTHDAY.
Kate is a very serious animal lover and wanted to do everything right. When she and her mom got very limited advice from the pet store they did the right thing, called grandpa, Papa Bob. Dr Bob quickly referred Kate to Dr. Melanie or Dr. Andrea for the advice, as they regularly see and care for small caged pets like hamsters. We encourage you to be like Kate. Schedule an appointment when you get a new pet so that you can learn what you should do to provide it with the best housing, feeding and other important husbandry issues.
PETS WITH CANCER MAY BENEFIT FROM FEEDING A DIET FORMULATED TO HELP THE SURVIVAL TIME.
Hills prescription diet N/D was developed with the assistance of the cancer center at Colorado State University vet school. The cancer model was lymphatic cancer in Golden Retrievers. The conclusion was that the final formulation of Prescription Diet N/D would help prolong the life of the affected dogs that were receiving concurrent chemo therapy. It is now recommended for supplemental treatment of many types of cancer in dogs. If one searches on line they can also find numerous recipes for home cooked diets to treat cancer. A recent article in the Journal of the AVMA published findings of a study of commercial and home cooked cancer diets. The conclusion of the diet study was “recipes of home-prepared diets intended for dogs with cancer are invariable nutritionally inadequate.” We do know of a client that treated her Bassett Hound with a home cooked diet and homeopathic treatment and was able to effected remission and complete recovery. The dog was actually healthy enough to be able to have a litter of puppies. This was truly remarkable but opened our eyes to this approach. If you would like to read the entire cancer diet study just ask.
OUR 24/7 CARE AND EMERGENCY AVAILABILITY
is a reason that we are becoming the go to canine reproductive center in NW Ohio. In addition our Immulite 1000 lab machine enables us to provide rapid same-day progesterone levels as accurate at outside labs that take at least one full day to receive. The immulite can also give results over the weekend which is critical to timing a breeding or an elective c-section. We provide expertise on all areas of canine reproduction.
IN THE LAST TWO MONTHS WE HAVE HAD TWO CASES OF MOUSE AND RAT POISON TOXICITY IN TWO DOGS.
There are several products that use different types of anticoagulants to eliminate a rodent problem. Not to pick on a specific product but the most common name associated with this type product is DCon. These products contain different types of anticoagulants that cause the rodent to bleed internally and die. If a dog or cat ingests the product in a large enough quantity it too can bleed internally. The first generation of these products is called Warfarin. The newer generations of products are much more potent. The most common of these is Brodofucum. If you are planning to use a DCon like product be sure it is where there is no chance your dog or cat can get into it. The treatment of DCon poisoning involves giving the affected pet Vitamin K for at least 30 days. Warfarin got its name from the developer of the chemical Wisconsin Alumni Research Foundation, WARF.
CUSHINGS DISEASE IS CAUSED BY OVER PRODUCTION OF STEROIDS BY THE ADRENAL GLAND.
It can also be caused by the inappropriate long term use of oral or more likely long lasting steroid injections. The human caused Cushing’s is called iatrogenic Cushing’s. This is one reason that when steroids are necessary to treat diseases in dogs we always use oral products and try to keep the dose as low as possible. When we treat allergies with cortisone our goal is to use a dose no higher than ¼ mg per lb once every other day. Should a dog develop Cushing ’s disease the clinical signs are increased water consumption, appetite, excessive panting, poor urine control, and hair loss and skin problems. We diagnose the disease with a variety of tests the most common of which is called low dose dexamethasone suppression. Once diagnosed we recommend treatment with a veterinary approved product called Vetoryl. We have great success treating and controlling Cushing’s affected dogs.
OWNERS OF CAVALIER KING CHARLES SPANIELS
need to be aware of a newly described condition concerning the dog’s blood platelets. The condition is called macro thrombocytopenia. It means the blood platelets are much bigger than normal but fewer in number. When we do a complete blood count for an illness and see low platelets it might mean that we start looking for a platelet disease that causes a condition called thrombocytopenia. Low platelets can cause bleeding disorders. In reality, dogs with macroplatelets have low platelet numbers but do not have clotting problems. We suggest that while your CKCS is healthy it have a CBC and differential so that we can document its platelet status. The condition affects 30 of all CKCS.
ZUMBA CLASSES FOR EMPLOYEES AND CLIENTS ARE BEING HELD AT SYLVANIAVET EVERY SUNDAY AT 3 PM.
The aerobic Latin dance exercise program is being taught by one of our employees, Sarah Adams. Sarah is a licensed Zumba instructor. Cost is $5.00 for each session which is held in the learning center on our cushioned floor. Call for more info or just show up and be ready for a great fun workout.
ANNUAL CAT VISITS AND THEIR IMPORTANCE IS THE SUBJECT OF OUR FIRST CLIENT SEMINAR. THE FREE EDUCATIONAL SEMINAR WILL BE TAUGHT BY Drs. Andrea and Crystal.
The one hour presentation and question and answer period will be held Thursday, February 21 at 7:30 in the Learning Center. There will be door prizes for everyone in attendance and all that attend will be eligible to win a $50 gas card. Do not bring your cat but do bring lots of questions. Call 419-885-4421 to reserve a place in this first in our client education series that will be held regularly throughout the year.
LARA JOSEPH, BIRD BEHAVIOR AND ENRICHMENT EXPERT CONTRIBUTES A GREAT COLUMN TO THE FYI.
Before I pet a bird, I always ask them if I can pet them. I usually do this with a hand gesture and my voice. I do this to give them choice and I also do it to build our communication together. Murray is eight years old. He had a long history of not letting me pet him. If he didn’t want to be petted, I wouldn’t pursue it but reading his body language, he looked like he would enjoy it. He has a long history of not trusting people and I thought his actions may be due to this. He gave me body language that showed me he might want me to interact with him but as soon as I would he would jerk his head around in a defensive action with beak open. This was a behavior I surely did not want to reinforce so I had to think of another approach. I did and I began this several years ago. I began with touching his toes through the cage bars and I would reinforce with my tone of voice and by staying by his cage. With time he let me touch the top of his head through the cage bars. Soon after he began leaning his head toward me and I would rub his head. Because we began this line of communication through the cage bars, I gave the same gestures outside of the cage bars. With time, patience, and consistency I was able to do this when he was sitting on my shoulder. Here is a photo I snapped yesterday of me inside his cage. He now turns his back to me and looks over his shoulder. This means “You can pet me” or “Will you pet me?” You bet I do every time he does this for now. He now lets me preen his tail feathers, the back of his head and his back. I will now begin working with him letting me extend his wings while running my hands down his wings. Our understanding of each other, trust and communication with each other is so absolutely strong now and I love this for him because I’ve seen his confidence just skyrocket. Some animals don’t like to be touched and I respect that. With Murray I could see that he would enjoy it and that it was a trust issue. Now we need to work on him trusting others. He will make such a good teacher to others. For more information visit larajoseph.com.
SALT AND OTHER ICE MELTER PRODUCTS CAN BE IRRITATING TO YOUR DOGS FEET.
After a walk around the block in icy weather it is a good idea for you to rinse your dog’s feet to remove any chemicals that may have been on the sidewalk or street on which you walked. It is also a good idea to trim the hair on the feet to lessen the build- up of ice and snow on the paws. We recommend using either BioBalm or Mushers Secret to help protect the dog’s feet against the elements. We sell BioBalm.
WE SUPPORT AREA RESCUES BY HIGHLIGHTING A PET NEEDING A FOREVER HOME IN OUR TOLEDO CITY PAPER ADS.
Be sure to pick up a copy of the free publication or go to www.toledocitypaper.com to see our ad and the animal presented. Look for some fun contests that will make our TCP ad more interactive. There will be a chance to win prizes and have pictures of your pet published.
DR BOB’S WEEKLY RADIO SHOW, PETSYLVANIA, CONTINUES
to bring important pet care information to the listeners. www.wsylradio.com is an internet radio station headquartered in downtown Sylvania. The half our broadcast is aired three times weekly noon Saturday, 4 PM Monday and 7 PM Thursday. Dr Bob would appreciate your sending questions he can answer on air to firstname.lastname@example.org. All previously aired PetSylvania shows are available on our website, www.sylvaniavet.com
WE ALWAYS WELCOME YOUR SHOW OF CONFIDENCE IN US WHEN YOU REFER ANOTHER PET LOVER TO US.
In addition to the referral program we promote at the office we have added another very modern program called GIVT, pronounced gift. You may go to www.givt.com and sign up for the smart phone app and the face book app. Once you have registered you may GIVT a large growing number of area business a GIVT coupon. SylvaniaVET is the exclusive veterinarian on GIVT and you may send $20 discount coupon to all your friends in town or on face book.
HAPPY NEW YEAR 2013
THE DEDICATED AND CARING STAFF OF SYLVANIAVET
COMMITTED TO YOU AND YOUR PET
WE ARE HERE FOR EMERGENCY CARE DAYTIME AND AFTER HOURS AS WELL
SEE YOU AT THE ADOPT-A-THON SUNDAY, JANUARY 13 FORM 12-3 PM