"FYI" is our page of monthly news bytes to let you know what is going on in the world of the Sylvania Vets. Check frequently to stay up to date on current news!
January 2001

SVH ONLINE!
We are very excited about our new web site, do you have any suggestions on how to improve www.sylva
niavet.com? What would you like to see added to the site? Do you find it easy to access, easy to find information, and reader friendly? How did you like the intro? Please respond with your input. We are developing an E-mail mailing list, if you would like to receive the monthly FYI information pages just check the box provided on this page. We will be having monthly drawing of clients that would like to enter. There is no obligation, but we must have your e-mail address so that you can be notified that you have won. This month's drawing is lunch for two at Maplewood Cafe in downtown Sylvania. You must pick up your prize at the Sylvania Veterinary Hospital office. Each month we will try to highlight one of the many services that we provide, or briefly discuss a disease or pet care concern that is topical. If you have any questions about FYI information or any other pet concern just click to ask one of our doctors.


Office Too Busy?
Any of you that have had weekday, late afternoon appointments know that the Sylvania office can be busy, and the waiting time long. We do not like this any more than you do. We are working to try to reduce the waiting time. Some of the reasons that we get behind relate to our practice philosophy, and how important being thorough is to us. If a patient is sick or injured they will be seen. You will not hear from us that the next available appointment, for your pet in need, is tomorrow or next week. If you feel it must be seen we will work you in. Visits often take more time than expected because we find problems that need to be discussed or the client has questions that need to be answered. You and your pet are important and we will not rush through your visit. Minor emergencies and illnesses that came in earlier in the day need to be released These are extra appointments that could not be planned for when others called for an appointment. Rest assured the log jam in the afternoon will be resolved. We are working on all aspects of the problem and will implement changes as quickly as we can. In the meantime you can help by making sure that the front desk staff knows when you arrive. Be sure to speak up. Less hectic appointment times are early morning and early afternoon.


Pet Grooming
Have you had your pet groomed by our groomer, Melissa and her assistant, Kelly? If not we encourage you to call and schedule a grooming or bath appointment. Clean, well groomed pets are happy, and easier for you to care for!


Pet Health Watch
Flea, tick, and heartworm season is not over. It is important that you continue to administer Heartguard heartworm medication to your dog or cat. We recommend that your dog takes heartworm preventive year round. Cats should take Heartguard for cats from April through December. Fall is a bad time for mosquitoes as the weather is usually more wet, and the county decreases the amount of spraying. Ticks decrease by late summer but can still be found into late fall. Fleas will survive outside until after Thanksgiving. Do not let your guard down! Continue Frontline Topspot until at least November.



Dog Jog CANCELED!

The 2000 "Dog Jog" has been canceled. We lost our venue at Flower Hospital. Without the seniors to entertain, the prospect of a Halloween event lost it's allure. Our next event will be Santa pictures the first Saturday in December. Ask any staff member for details.


Help Us "Keep Lucas County Beautiful"
We will have a "Keep Lucas County Beautiful" street pickup Saturday, October 21 at 2 PM. After picking up trash along Holland-Sylvania we will go to lunch at Barry's Bagels. Sign up to help at the front desk.


So what's the REAL story on "Pet Years"?
Frequently we are asked how old a pet is in human years. The following formula is what we use to calculate a pet's human age. 1 year old equals 15 human years. A two year old dog is 21 in human years. After 2 years add 4 years for each calendar year. A 10 year old dog is 53 human years. Regardless if you use calendar years or human years, we pay very little attention to chronology when we discuss your pet's health. We will recommend tests that will help us determine if your pet can have a procedure. You will not hear us say it is too old, none of us feel that age is a disease or a sign of disease.


Keep those referrals coming!
Remember to refer your family, friend and neighbors to us. There are great rewards as you send us new clients.


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