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January
2001
SVH
ONLINE!
We are very excited about our new web site, do you have any suggestions
on how to improve www.sylvaniavet.com?
What would you like to see added to the site? Do you find it easy to
access, easy to find information, and reader friendly? How did you like
the intro? Please respond with your input. We are developing an E-mail
mailing list, if you would like to receive the monthly FYI information
pages just check the box provided on this page. We will be having monthly
drawing of clients that would like to enter. There is no obligation,
but we must have your e-mail address so that you can be notified that
you have won. This month's drawing is lunch for two at Maplewood
Cafe in downtown Sylvania. You must pick up your prize at the Sylvania
Veterinary Hospital office. Each month we will try to highlight one
of the many services that we provide, or briefly discuss a disease or
pet care concern that is topical. If you have any questions about FYI
information or any other pet concern just click to ask one of our doctors.
Office
Too Busy?
Any of you that have had weekday, late afternoon appointments know that
the Sylvania office can be busy, and the waiting time long. We do not
like this any more than you do. We are working to try to reduce the
waiting time. Some of the reasons that we get behind relate to our practice
philosophy, and how important being thorough is to us. If a patient
is sick or injured they will be seen. You will not hear from us that
the next available appointment, for your pet in need, is tomorrow or
next week. If you feel it must be seen we will work you in. Visits often
take more time than expected because we find problems that need to be
discussed or the client has questions that need to be answered. You
and your pet are important and we will not rush through your visit.
Minor emergencies and illnesses that came in earlier in the day need
to be released These are extra appointments that could not be planned
for when others called for an appointment. Rest assured the log jam
in the afternoon will be resolved. We are working on all aspects of
the problem and will implement changes as quickly as we can. In the
meantime you can help by making sure that the front desk staff knows
when you arrive. Be sure to speak up. Less hectic appointment times
are early morning and early afternoon.
Pet
Grooming
Have you had your pet groomed by our groomer, Melissa and her assistant,
Kelly? If not we encourage you to call and schedule a grooming or bath
appointment. Clean, well groomed pets are happy, and easier for you
to care for!
Pet
Health Watch
Flea, tick, and heartworm season is not over. It is important that you
continue to administer Heartguard heartworm medication to your dog or
cat. We recommend that your dog takes heartworm preventive year round.
Cats should take Heartguard for cats from April through December. Fall
is a bad time for mosquitoes as the weather is usually more wet, and
the county decreases the amount of spraying. Ticks decrease by late
summer but can still be found into late fall. Fleas will survive outside
until after Thanksgiving. Do not let your guard down! Continue Frontline
Topspot until at least November.
Dog Jog CANCELED!
The 2000 "Dog Jog" has been canceled. We lost our venue at Flower
Hospital. Without the seniors to entertain, the prospect of a Halloween
event lost it's allure. Our next event will be Santa pictures the first
Saturday in December. Ask any staff member for
details.
Help
Us "Keep Lucas County Beautiful"
We will have a "Keep Lucas County Beautiful" street pickup
Saturday, October 21 at 2 PM. After picking up trash along Holland-Sylvania
we will go to lunch at Barry's Bagels. Sign up to help at the front
desk.
So
what's the REAL story on "Pet Years"?
Frequently we are asked how old a pet is in human years. The following
formula is what we use to calculate a pet's human age. 1 year old equals
15 human years. A two year old dog is 21 in human years. After 2 years
add 4 years for each calendar year. A 10 year old dog is 53 human years.
Regardless if you use calendar years or human years, we pay very little
attention to chronology when we discuss your pet's health. We will recommend
tests that will help us determine if your pet can have a procedure.
You will not hear us say it is too old, none of us feel that
age is a disease or a sign of disease.
Keep
those referrals coming!
Remember to refer your family, friend and neighbors to us. There are
great rewards as you send us new clients.
Return
to current FYI
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